How to buy and use SMS credits
Emails sent by TermDesk are free. Text messages (SMS) are paid for by your school with SMS credits. One credit sends one SMS of up to 160 characters; a longer message, or one with special characters, uses more than one credit.
Open Billing and click Buy SMS credits. Type how many credits you want (at least 10), click Show price, then Pay. The price per credit, the payment fee and the total are shown before you pay.
Credits are added to your school a few moments after the payment is confirmed. Your balance and recent activity are shown on the same page.
Every SMS sent for results, PINs or notices uses credits. If your balance is zero, SMS messages are not sent and show as failed, but emails still go out. Buy more credits and send again.
If a message cannot be delivered, the credit is returned to your balance automatically.
Only school admins can buy credits. Credits do not expire.
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